Introduction

At Ziuke Infotech ("Ziuke" or "we"), safeguarding your privacy is of utmost importance to us. It is our commitment to ensure that you understand the nature of the personal data we collect, why we collect it, how we use it, and the rights you possess as a data subject or consumer. The term "personal data" encompasses any information associated with an identified or identifiable individual. In this document, we will outline our data collection and processing practices across Ziuke websites, products, applications, events, and initiatives, ensuring transparency about how and why we handle your personal data.

Utilization of Your Personal Data

We engage in the collection of diverse types of personal data through various means and employ it for a wide spectrum of purposes:

1. Ensuring Access to Our Website and Online Services

   At ziuke.com and its affiliated websites on the World Wide Web, you can generally explore without revealing your identity. Nevertheless, our web servers, in collaboration with affiliates providing analytics and performance enhancement services, may gather:

   • IP addresses.
   • operating system particulars.
   • browsing specifics.
   • device and connectivity particulars.
   • language preferences.

   This data is aggregated to gauge visit frequencies, average time spent on the site, pages viewed, and similar statistics. ZIUKE employs this data to assess website usage, enhance content, ensure safety and security, and improve overall website performance and user experience. In specific instances, registration is required to access authenticated website sections, and in such scenarios, we also acquire your username and password. Moreover, we may acquire data from third parties, including:

   • Social networks (when you grant us permission to access your data on one or more networks via our website).
   • Service providers (who assist us in determining your location based on your IP address for tailored offerings and content).
   • Partners with whom we collaborate on co-branded services or joint marketing endeavors.

   It's noteworthy that our websites may include links to third-party websites with distinct privacy practices from ours. If you provide personal data to any of those websites, their respective privacy statements govern the handling of your data

2. Addressing Queries, Providing Support, and Handling Contact Requests

   When you reach out to us with inquiries, requests for additional information about our initiatives or products, or general support inquiries, we may need to process personal data about you, which can encompass:

   • Personal and contact details, such as your full name, company, role, email, and address.
   • Demographic information.
   • Qualifications and profession.
   • The content of your messages to us.

   For guidance on managing your contact data, email subscriptions, and promotional communications, please utilize the "Contact Us" form on Ziuke.com or affiliated websites where you have supplied your personal data.

3. Promoting the ZIUKE Brand, Products, Initiatives, and Values through Marketing Communications

   ZIUKE possesses a strong legitimate interest in promoting its brand, products, initiatives, and values. To advance these objectives, we process personal data concerning our business contacts, encompassing existing and potential ZIUKE clients, third parties, and intermediaries we engage with during our business interactions. This data may entail particulars such as your name, contact information, job title, employer, areas of business interest, and other pertinent business details. We may employ software or platforms to manage our client relationships, gathering this data directly or indirectly from you, as well as from third parties like business partners, data brokers, social networks, marketing companies, and publicly available sources, when lawful.

   In such instances, we will also adhere to any additional restrictions imposed by the region where your data was collected, in addition to the data source. Additionally, ZIUKE may acquire data from our email and calendar systems concerning interactions involving ZIUKE associates, contacts, or third parties.

4. Leveraging Your Data for Business Administration, Management, and Development

   We deploy your data in part to oversee, manage, and advance our business and services. This encompasses recognizing the needs of existing and potential clients, assessing the quality of our interactions with specific business contacts, and conducting analytics to generate metrics, such as relationship maps for our business leadership. Additionally, we may engage in limited profiling to facilitate the development and provision of suitable products and services to our existing and potential clients. Furthermore, we may dispatch marketing communications and surveys to conduct market research and provide information about us and our services that we believe may be of interest to you in your professional capacity.

   When communicating with you, we may utilize various communication channels, including email, phone calls, postal mail, or other communication means, such as social media platforms like LinkedIn. We will exclusively dispatch electronic marketing communications to business contacts in a business-to-business context when we have obtained your prior consent or when such communication aligns with applicable laws in your jurisdiction.

5. Social Listening

   ZIUKE leverages the services of a third party to monitor and analyze statements, comments, opinions, and analogous interactions related to ZIUKE on social media channels. This monitoring primarily entails keyword searches and is carried out by ZIUKE's customers, employees, followers, fans, and others. ZIUKE undertakes this activity with a legitimate interest in identifying and evaluating conversations surrounding our brand on social media. It serves to comprehend sentiment, intent, mood, market trends, and the requirements of our stakeholders, while simultaneously enhancing our services and safeguarding our brand.

   We may gather publicly accessible data from social media networks and websites, including:

   • User IDs.
   • Social network profile names and related information.
   • Social network communications.

How We Share Your Personal Data

At ZIUKE, your personal data is not shared with third parties for any additional purposes beyond those detailed below unless compelled by legal obligations or legitimate business needs permitted by law.

Ensuring the Security of Your Information

At ZIUKE, we've implemented the necessary technical, organizational, and security measures to safeguard your personal data against accidental loss, unauthorized access, improper use, alterations, or disclosure. Additionally, we restrict access to your personal data to individuals, agents, contractors, and other third parties who have a legitimate business need to access it. They are bound by confidentiality obligations and will process your personal data only in accordance with our instructions.

We've established protocols to address any suspected data security breaches. In cases where legal obligations necessitate it, we will promptly notify you and the relevant regulatory authorities if a suspected breach occurs.

Data Retention

We retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, including meeting any legal, accounting, or reporting requirements. Our determination of the appropriate retention period considers factors such as the volume, nature, and sensitivity of the personal data, the potential risks associated with unauthorized access or disclosure, the specific purposes for which your personal data is processed, alternative means to achieve those purposes, and compliance with applicable legal standards.

In some instances, we may anonymize your personal data to such an extent that it can no longer be associated with you. In such cases, we may use this de-identified information without further notice to you.

Contacting Us

Should you have any privacy concerns, complaints, or questions regarding this privacy statement, please feel free to reach out to our administrator at info@ziuke.com. Alternatively, you can use the "Contact Us" form on Ziuke.com or our affiliated websites, specifying the details of your concern. Your inquiries are important to us, and we will address them promptly.